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SAP CEO talks Qualtrics acquisition, says experience data is critical

At the Qualtrics X4 Summit, SAP CEO Bill McDermott argues that experience data is now central to business success. He promised to...
SAP blockchain service helps fight counterfeit drugs

SAP's new blockchain service may help drug wholesalers verify the authenticity of returned drugs, but it faces business process ...
Release of ABAP in SAP Cloud Platform to extend S/4HANA

ABAP's future is bright with the support of SAP technology like S/4HANA, but having ABAP in the cloud will take some adjustment, ...

Oracle Database 19c new features and what users need to know

Oracle Database 19c is the last update to the 12c Release 2 line of Oracle's database software. This handbook examines its new ...
Oracle 19c database software promises stability, compatibility

Oracle Database 19c offers automatic indexing and support for external data partitions but carries upgrade issues like apps ...
First take on Oracle 19c: 6 useful enhancements for DBAs

Database administrator Brian Peasland lists some of the new and updated features coming in Oracle Database 19c that he thinks ...

NYPD's Patternizr crime analysis tool raises AI bias concerns

The NYPD has rolled out Patternizr, a machine learning algorithm that helps analysts identify crime patterns but highlights the ...
Users find data preparation tools vital to BI strategies

Data preparation isn't the sexiest topic, but it's critically important to IT and business users, according to a study by Dresner...
Augmented analytics tools, NLP search, graph are trending

Augmented analytics, NLP and graph analytics technologies are changing the data and analytics market, according to Gartner -- ...

4 Office 365 collaboration tools that mirror SharePoint

In order to convince users to move away from SharePoint, Microsoft has built Office 365 collaboration tools that improve upon the...
9 killer use cases for CMS blockchain

Uses for blockchain technology in content management and social media exist largely in the realm of the theoretical. But there's ...
Content services and archiving records: It's complicated

Content services complicate archiving. Microservices render records dynamically for many devices, while an archive should be a ...

Big data management practices gain attention amid risks

Many data professionals have yet to solidify traditional data management practices, but they have a new set of challenges to ...
Aerospike database garners Spark, Kafka connectors

Apache Kafka and Apache Spark connectors ease use of the Aerospike NoSQL data store in high-speed applications such as analytics ...
Data catalog software takes on data lakes, privacy laws

Data catalog systems form a hub for managing a company's data. New products are focusing on machine learning and AI add-ons that ...

Microsoft Government Community Cloud adds Teams, Dynamics 365

U.S. government agencies are undergoing a digital transformation, and Microsoft hopes that upgrades to its Government Cloud ...
Q&A: How to narrow down your CRM vendor choices

SaaS consultancy Lunar goes over the dos and don'ts for choosing a CRM system, whether you're licensing one for the first time or...
4 CX challenges facing organizations and how to address them

There are many barriers to effective CX initiatives, but most revolve around communication, on both the consumer and enterprise ...