HR and artificial intelligence

Artificial intelligence techniques, such as machine learning and natural language processing, are increasingly being used to improve the quality of talent analytics, employee engagement, recruiting and other data-intensive parts of HR. Read about the convergence of artificial intelligence and HR.

June 23, 2021 23 Jun'21
Oracle tool gives HR continuous update of employee skills

Rapid changes in technology have put more demands on businesses to understand the skills they have on hand, Oracle said. The vendor is hoping its new HCM tool can help with that.
February 17, 2021 17 Feb'21
AI deployed as employee burnout detection tool

Employee burnout is one of the mental health issues that AI tools are helping HR to identify. The technology can analyze employee activities and communications for potential risk.
January 14, 2021 14 Jan'21
Democrats push for AI bias testing

Lawmakers in states and Congress are showing increasing interest in guarding against AI bias. Legislation in California and New York City seeks system audits.
December 17, 2020 17 Dec'20
Southwest: Recruiting chatbots improve productivity

The pandemic didn't stop the evolution of HR tech. MGM launched new sites to help employees, and Southwest Airlines measured the effectiveness of its recruiting chatbots.

Bring yourself up to speed with our introductory content

Top 20 strategic L&D terms learning pros should know

Career development is key to employee retention, and effective L&D initiatives start with an understanding of important learning concepts. Here are 20 of the most important. Continue Reading
9 keys to a killer recruitment marketing strategy

In a hiring market that presents unprecedented challenges, every HR and recruiting team needs to develop a marketing strategy to attract top-notch candidates. Here's how. Continue Reading
recruitment management system

A recruitment management system (RMS) is a set of tools designed to manage the recruiting process. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

A role for AI and humans in the recruiting process

Artificial intelligence tools can help job seekers find the right role and help employers close the skills gap. But AI can't replace human intelligence -- at least, not yet. Continue Reading
Future workplace planning emphasizes collaboration, flexibility

ServiceNow's Kevin Nanney discusses the technologies businesses are implementing to smartly manage and reshape their offices into flexible, collaborative neighborhood workspaces. Continue Reading
HR technology platforms advance return-to-office plans

ServiceNow's Kevin Nanney discusses the tools and technologies businesses are implementing to ensure worker safety, boost employee engagement and consolidate digital workflows. Continue Reading

Learn to apply best practices and optimize your operations.

How to prevent employee burnout: 6 essentials

Preventing employee burnout can be more difficult during the COVID-19 pandemic, but companies should help employees before they hit that point. Here are some strategies to try. Continue Reading
Workforce strategy and planning in times of crisis

HR, IT and facilities managers are focused on reconfiguring workplaces and the technologies that ensure the safety, productivity and privacy of employees returning to the office. Continue Reading
5 important diversity issues in the workplace for 2021

Black Lives Matter threw a spotlight on diversity issues in 2020. In 2021, workplace diversity, equity and inclusion issues are likely to become even more important. Continue Reading

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Top 3 ways talent pros can adapt to changing recruitment trends

Emerging technology in recruiting -- such as recruiting AI and chatbots -- is gradually becoming the norm. Here are some skills that recruiters can develop to stay competitive. Continue Reading
Eliminating bias in AI is no easy feat, but fixes do exist

As more companies turn to AI to reduce workplace and recruiting bias, it is important to be aware that the data AI tools draw from may have bias baked in. Continue Reading
Technology can aid diversity and inclusion in HCM, with caveats

Vendors are increasingly building AI applications to be bias-free to address concerns around diversity and inclusion. The technology may help raise awareness of inequities that go beyond discrimination. Continue Reading