Employee self-service software

Many companies have realized the labor-saving and efficiency benefits of HR tools that allow employees to handle some HR tasks on their own. This resource provides advice on common approaches to HR self-service, including establishing an HR intranet or hiring a service provider to run an employee self-service portal.

October 20, 2020 20 Oct'20
Salesforce Work.com gets customer, employee experience tools

Salesforce continues to build out Work.com as a place for broadcasting pandemic-specific employee and customer communications, as well as to enable remote work.
January 10, 2020 10 Jan'20
Better HR security could help thwart Iranian cyberattack

HR departments have a broad role to help protect their firms from Iranian cyberattacks. The security efforts include helping with continuous training and rethinking how to protect employee records.
September 24, 2019 24 Sep'19
MyPayrollHR arrest brings relief, but few answers

The FBI arrested MyPayrollHR's Michael Mann this week, bringing relief but not answers to its customers. Some of the victims are still working on restoring lost funds.
March 07, 2019 07 Mar'19
SAP CEO talks Qualtrics acquisition, says experience data is critical

At the Qualtrics X4 Summit, SAP CEO Bill McDermott argues that experience data is now central to business success. He promised to build the capability to merge operational and experience data.

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employee self-service (ESS)

Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions, such as applying for reimbursement, updating personal information and accessing company benefits information -- ... Continue Reading
Do you know how to improve employee experience? Test yourself

Think you know what it takes to create a positive employee experience for your workers? Take this EX quiz to test your savvy and see where you need work. Continue Reading
HR help desk

HR help desk refers to a central source of information employees can consult about human resource questions. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Overview of SAP SuccessFactors HXM Suite

SAP SuccessFactors HXM is the next iteration of SuccessFactors HCM and is meant to help HR departments manage the entire employee lifecycle. Here's a closer look. Continue Reading
3 critical employee experience technologies for the 'new normal'

Since COVID-19 hit, HR leaders and their teams have pivoted to support the employee experience in new ways. Here's how technology has been critical to that support. Continue Reading
Many paths on quest to build an employee experience platform

Roots in case management and help desks give vendors like ServiceNow a leg up. HCM vendors have workflows and bots that provide similar functions. Each side needs the other. Continue Reading

Learn to apply best practices and optimize your operations.

The 7 most impactful employee experience apps

HRIS platforms and online surveys are obvious vehicles for improving employee experience and engagement, but don't overlook collaboration, help desks and other tools of daily life. Continue Reading
4 ways to implement HR support for remote employees

HR can support employees who work from home so they feel more motivated and included, and in turn, stay productive. These four tips for managing remote employees can help. Continue Reading
Employee engagement in HR shapes performance and payroll tech

Employee engagement is taking new forms, from alternative payment options to community volunteer opportunities. Technology plays a key role in staying ahead of these changes. Continue Reading

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Workday payroll system covers Minnesota healthcare network

A big physicians group affiliated with the University of Minnesota Medical School opted for a Workday cloud payroll system to handle the complexity of doctors' employment status. Continue Reading