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Verizon works to integrate its supply chain management system

Verizon chief procurement officer John Vazquez explains why the company is integrating several SAP systems to help manage more ...
SAP partner program promises to focus on customer happiness

SAP's partner program shifts from sales emphasis to customer happiness; to lead the efforts, SAP named Karl Fahrbach as the ...
Overview of SAP HANA features and how it's being used today

There has been a lot of hype around SAP HANA since it became available nearly a decade ago, but what is it exactly and what role ...

Oracle cloud adoption and hybrid cloud adoption pros and cons

More businesses are adopting cloud systems or thinking about it. But cloud and hybrid cloud setups have pluses and minuses that ...
Oracle Digital Assistant unifies use of enterprise chatbots

With Oracle Digital Assistant, users are able to create digital assistants with multiple chatbots that handle different tasks to ...
Oracle Database 19c new features and what users need to know

Oracle Database 19c is the last update to the 12c Release 2 line of Oracle's database software. This handbook examines its new ...

Augmented data analytics overshadows traditional BI process

Automated functionality is being added to BI software to help users find and analyze data. This handbook looks at the benefits ...
Augmented BI tools speed insights with less manual labor

Through AI, machine learning and NLP, augmented analytics reduces the manual labor of traditional BI work to more quickly and ...
Most in-demand data science skills include ML, Python

Experts detail the skills employers want most in data scientists -- notably machine learning and programming languages -- and why...

How cloud services can empower the future of work

The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the ...
Business objects are the future of content services platforms

The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to ...
5 unusual ways to use AI in content management

AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that ...

Google takes a run at enterprise cloud data management

New Google Cloud boss Thomas Kurian is putting databases and data management at the forefront at Google. The vendor has forged ...
4 factors to consider in a Hadoop distributions comparison

Examine the key characteristics necessary to evaluate in a Hadoop distribution comparison, focusing on enterprise features, ...
Kafka at center of new event processing infrastructure

Events are as important as data in emerging applications underlying many e-commerce efforts. Streams of events tell a company ...

Business software strategies strengthen the inbound marketing process

It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and ...
Sensible contact center infrastructure updates for 2017

Contact center infrastructure evolves quickly and updates are inevitably necessary. Here's how to identify and make the changes ...
Guide to call center operations

Call center operations have been affected in numerous ways by the growth of social media and mobile, particularly with new ...