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5 secrets for a successful employee experience framework
This article is part of the Business Information issue of December 2018, Vol. 6, No. 6
Today's employees want more -- more flexibility, more choice and more attention to their needs. And smart companies are giving it to them. Indeed, the term employee experience has been elevated to boardroom discussions, but there's no cookie-cutter framework that works for all companies. Each company has its own mission and challenges. Employees, too, are different, and getting into their minds and understanding their emotions require new tools and methods. Here are five steps to creating a successful employee experience framework. Start with the employee-customer connection Organizations with highly engaged employees outperform their competitors by 147% in earnings per share, according to one Gallup study. Employee experience -- of which employee engagement is an important part -- is increasingly recognized as critical to a company's success and directly linked to a company's mission and vision. Ranked as a Glassdoor Inc. Best Place to Work, SAP is one such company. "A happy employee is going to innovate, feel included. They're...
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Features in this issue
Employee engagement is taking new forms, from alternative payment options to community volunteer opportunities. Technology plays a key role in staying ahead of these changes.
Emerging HR analytics tools make it easier for managers to collect data on employee experiences and better quantify workforce performance, but the data can lie when misinterpreted.
The complexities of formulating a good employee experience strategy can be intimidating. Here are five tips to ease the process of establishing a great employee workplace.
News in this issue
Whether it's an electronic prompt for a boss to recognize a worker or frequent surveys to measure employee sentiment, software can help companies measure worker satisfaction.
Columns in this issue
Vimeo's Charmien Fugelsang uses various survey and analytics methods to measure employee engagement, foster a culture of belonging and root out unconscious bias.
New innovations in HR employee engagement tools available to the C-suite make multiple worker viewpoints and thinking styles possible, resulting in better business decisions.