Chatbots are suddenly getting a tremendous amount of attention, but fewer conversations are happening about their potential for HR specifically. Here’s why that’s a mistake. Continue Reading
Ball Horticultural outsourced its SAP Basis administration to Symmetry when the complexity of its SAP environment grew, but ...
Haribo's recent deployment of S/4HANA may have led to problems getting its products into stores, but experts believe they could ...
Oracle has made it easier for customers to choose and launch third-party software onto its cloud. Now, the question is whether ...
Oracle struggles in IaaS against AWS and Azure, but one Oracle cloud customer said its move there is a success, albeit within an ...
Tableau's new Ask Data software uses natural language processing to enable users of any skill level to more easily search for ...
IT expert William McKnight shares job tips for data professionals looking to prosper in a changing enterprise. His first piece of...
Today's customers expect customized, curated digital experiences. Learn how to deliver what customers need and stay ahead of the ...
Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a ...
The Presto engine arose as an alternative to Hive for big data queries. Now, the Presto Software Foundation has formed to promote...
Real-time data integration isn't like traditional data integration -- "it's moving, it's dirty and it's temporal," cautions one ...
Customer self-service platforms free up live agents for more complicated issues, but if this software is not kept up to date, ...
By combining Verint and ForeSee, users can capture customer interactions through SMS and customer surveys, as well as through ...